Service area
Roughly 60 miles around Dallas-Fort Worth
That covers the core metroplex and the towns ringing it: Collin, Dallas, Denton, Tarrant and the counties just past them. The radius is a planning guideline, not a hard cutoff. Enter your ZIP and get a straight answer instead of guessing from a map.
- standard radius
- 60 mistandard radius
- counties on the route
- 8counties on the route
- cities listed below
- 20cities listed below
Every city currently on the schedule
Grouped by county, because that is roughly how routes get built. Open a city for what service looks like there.
Don’t see your city listed? Send the request anyway. Check your ZIP above first. This list is not exhaustive.
- Dallas County05
- DallasIrvingRichardsonGarlandCarrollton
- Tarrant County05
- Fort WorthArlingtonGrapevineSouthlakeMansfield
- Denton County02
- DentonLewisville
- Rockwall County01
- Rockwall
- Ellis County01
- Waxahachie
- Johnson County01
- Cleburne
- Parker County01
- Weatherford
Travel and scheduling, explained plainly
The radius is a guideline for planning a route. Here is what actually changes as a job sits farther from the core.
Core metroplex
ZIP codes inside the main Dallas-Fort Worth footprint get standard scheduling and are eligible for emergency dispatch, with no travel surcharge added to the $50 call-out fee.
1 to 2 daystypical scheduling for a breakdown call in the core
Edge of the range
Towns nearer the outer edge of the radius are still a regular stop. We confirm drive time and a scheduling window up front, rather than promising the same turnaround as the core.
Outside the radius
A request from beyond the standard range is not an automatic no. Send the details through and you will get an honest answer about whether the trip makes sense, not a form rejection.
Worth asking about anyway
Multi-machine accounts and new installs change the math on travel, even from well outside the standard radius. One visit covering several units, or an install date planned in advance, can make a longer drive worth it on both ends. If that describes your account, say so in the request and you will get a direct answer about whether it works.Not sure you are in range? Ask anyway.
Two minutes to submit a request, checked before anyone drives out, and a written report when we’re done. Or check your ZIP first.